FAQ — Your Questions About Our Photo & Video Services

All the answers you need before entrusting us with your project in Caen, Normandy, or Paris

Before starting a photo or video project, it’s normal to have some practical questions: deadlines, rates, usage rights, logistics for the day of the shoot, and more… This page compiles the most frequently asked questions from our corporate clients, both in Normandy and Paris. If you can’t find the answer to your question here, please feel free to contact us directly.

These are the questions that come up most often before a professional photo or video shoot in Normandy or Paris: organizing the shoot, turnaround times, image usage rights, pricing, drone availability, and the option to combine photography and video in the same project. With 20 years of experience working with businesses, local governments, and agencies, I’m committed to providing clear answers even before a quote is signed.

Support at every step:

From the initial consultation through to the final delivery of the files, every project benefits from a precise definition of requirements, a clear schedule for the day of the shoot, and regular progress updates for longer-term projects (on-site monitoring, photo series). This transparency helps avoid unpleasant surprises, both technically and financially.

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Frequently Asked Questions

01
How long does it take to receive my photos after a photo shoot?

An initial quick selection can be provided within 24 to 48 hours if needed (for urgent communications or social media). The full set of retouched, high-definition images is typically delivered within 5 to 10 business days, depending on the number of images and the complexity of the retouching requested.

02
What are your turnaround times and service areas?

I am based in Caen and serve the entire Normandy region (Calvados, Manche, Orne, Seine-Maritime, Eure) as well as Paris and the Île-de-France region. One-time trips anywhere in France are possible upon request, particularly for clients with multiple locations to cover.

03
Who owns the rights to the photos once the service is complete?

The photographer retains the copyright to his or her images, in accordance with French law. The client is granted a license to use the images, the duration and scope of which (web, print, advertising, social media) are specified in each quote to ensure complete clarity from the outset.

04
Do you offer photo retouching, and how many images are delivered?

Yes, photo editing (cropping, color correction, retouching) is always included. The number of edited photos delivered is determined in advance based on the type of service, so you know exactly what to expect before the shoot.

05
Do you also use drones to take aerial photos?

Yes, through our Drone Normandie division, we provide aerial photography and videography services in strict compliance with DGAC regulations (registered drone pilots, flight authorizations for sensitive areas). This is a valuable addition for architecture, tourism, and construction site monitoring.

06
How do you go about organizing a photo shoot with employees or extras?

Together, we draw up a detailed schedule and have the necessary image rights waivers signed. A briefing beforehand helps put participants at ease—since they’re often not used to being photographed—and ensures everything runs smoothly on the day of the event.

07
What happens if the photo shoot is canceled or rescheduled?

For outdoor or drone shoots, which are weather-dependent, we offer a free rescheduling in the event of unfavorable conditions. For other cancellations, the terms are specified in the signed quote, and we always strive to find a flexible solution with the client.

08
Do you work equally well with both photos and video on the same project?

Yes, many clients entrust us with the same project—both photography and video (corporate videos, interviews, drone footage)—to streamline the process and optimize the budget by having a single team on-site rather than two separate service providers.